Returns & Refunds

Welcome to Prototypez Studios LLC., (“us,” “we,” “our,” “Prototypez Studios,” or “Prototypez,”), a Web site focused on the sale of high end collectibles via the Internet. In order to help make our site (“Web site”) a trustworthy and safe place to buy products, all users (“you”, “your” or “Distributor”) of our service are required to accept and comply with our Web Site Use Agreement, which includes acceptance of, and compliance with, all of the terms and conditions provided herein, as amended from time to time.

This Web site provides an Internet-based venue for the sale and purchase of Products produced by Prototypez Studios. This Web Site Use Agreement explains the contractual agreement between you and us regarding your use of our Web site, as well as the terms and conditions applicable to your purchase of Products on our Web site (collectively, the “Terms of Use”).

If you have any questions regarding Prototypez Studios Return/Refund Policy, please contact us at 1-800-643-3574 or by email at sales@prototypezstudios.com

Your use of the Web site signifies your legal and binding agreement to all the terms and conditions set forth in our Web Site Use Agreement, in any privacy policy, as well as any other agreement related to your use of this Web site including, but not limited to, any terms and conditions of purchase.

Terms of our Return/Refund Policy are outlined below and apply to www.prototypezstudios.com.

Return/Refund Policy

Incomplete Transactions and Cancellations of Orders.

1. Termination Prior to Shipment. Distributor may cancel an order prior to pickup. In such case, no payment will be due.

2. Termination Subsequent to Shipment and Prior to Acceptance. Subsequent to pickup by the Designated Shipper, but prior to Acceptance of Products, as provided above, Distributor may cancel Order by contacting Prototypez Studios within the five (5) day Acceptance Period provided above. Prototypez will provide Distributor with disposition instructions, and may charge the Distributor for shipping expenses and restocking fees.

Product Returns.

All returns, replacements, technical services and support shall be handled by our customer service organization as follows: Products described below may be returned to us within 30 days for replacement or adjustment. To assure prompt handling, Distributor must obtain a Return Goods Authorization Number (“RGA Number”) from us and reference this number on return shipping documents. Returns made without the RGA Number will be returned to Distributor, freight collect. We reserve the right to reverse any credit issued to Subscriber: (i) for any Product not returned after authorization; or, (ii) if, upon return, such Product is determined by Prototypez not to be defective. We will grant full credit for: (i) Products not supplied in accordance with Distributors orders; and, (ii) Products which are defective at the time of receipt by the Distrubutor. We will grant partial credit for Products ordered in error, with the exceptions noted below. Product returns for Products ordered in error are subject to a 15% restocking charge plus any applicable freight charges.

Product Warranty and Disclaimer.

Orders placed for Products on this Web site are subject only to the relevant manufacturer’s standard commercial warranty terms in effect at the time of Order placement by Distributor, which warranty terms shall be made available to you to the fullest extent possible through Prototypez Studios. We warrant only that the Products delivered shall conform substantially with the description of such Products as provided on our Web site. THIS WARRANTY IS EXCLUSIVE AND WE MAKE NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Your exclusive remedy against us with respect to Products proved to our satisfaction to be defective or nonconforming shall be the replacement of such Product without charge or refund of the purchase price, upon the return of such Product in accordance with our instructions prior to Acceptance. IN NO EVENT SHALL PROTOTYPEZ STUDIOS BE LIABLE UNDER ANY LEGAL THEORY (INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, STRICT LIABILITY IN TORT OR WARRANTY OF ANY KIND) FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING BUT NOT LIMITED TO LOST PROFITS), EVEN IF WE HAD NOTICE OF THE POSSIBILITY OF SUCH DAMAGES.

Other Restrictions.

This policy is subject to change without notice by Prototypez Studios LLC. This policy is further subject to modification or revision as Prototypez Studios may deem appropriate or necessary to comply with applicable federal, state, local and international laws, rules and regulations, and any other applicable regulatory agency guidelines and restrictions.

Prototypez Studios LLC can be contacted by e-mail at sales@prototypezstudios.com. The Web server on which this Web site is housed is owned by Prototypez and maintained by Volusion

Prototypez Studios is not responsible for the privacy practices or the content of any other Web sites that are hyperlinked to or from prototypezstudios.com.